Virna is committed to make your shopping experience hassle-free and easy as best as possible. We offer 100% Customer Satisfaction for our valued & beloved customers. We are here for you before and after your purchase to provide you enjoyable shopping experience. As an additional measure, Please read through the following terms & conditions prior to making a purchase.
CANCELLATION
- You can cancel your order within 24 hours of placing an order.
- write to us at support@virna.in to request the cancellation.
- Cancellation directly through the website is not possible.
EXCHANGE
- unfortunately we do not exchange for the product
- Actual color of product may slightly vary compared to what you see on your Mobile, Tablet, Laptop or Desktop screen due to photographic lighting sources or your screen resolution.
NOTE
For added precaution, we request you to take a video from your smartphone as a proof before putting your order in the ‘shipping bag’ including all labels & tags. We request you to share this video to us on mail support@virna.in . Once we receive your order back, we will take a video proof for our records and match it with the one you have sent us. If everything is in place, we will initiate your refund (Amount will get refunded into your account in 7-10 working days)